Shipping Policy

Shipping Policy

Next to designing your perfect bag, getting it in the mail is probably one of the most exhilarating experiences of your month. We know how long you wait to carry your Sandcastle Designs!

Here's all the info you need:

  • Each ready to ship bag will ship within 48 hours of order date. Every custom bag is made to order and production will depend on fabric availability.

  • Shipping is determined by weight in the US and $40 for all other countries. Our bags are packaged in a protective muslin bag and shipped via USPS Priority or First Class Mail.

  • You can choose to pay for "signature confirmation" during checkout - which will guarantee that your bag is not left unattended on a porch. Any packages that state "delivered" on the tracking information, but are not accounted for is not the responsibility of Sandcastle Designs. Please contact your local post office.

  • When your bag ships, you will be emailed your tracking number so you know when to expect delivery. We do suggest hugging your mailman when your bag is delivered. It'll make their day.